Bluestacks is a popular android emulator for PC. Using Bluestacks, you can run android apps on your PC. It’s a great emulator to use and it is also preferred by many users as the ideal android emulator. But like every good app Bluestacks also has its problems.
There have been many reports from users that Bluestacks keeps crashing, some even reported about getting BSOD when Bluestacks crashed.
This problem is occurring mostly for Windows 10 users. If you are also facing this problem, then you don’t have to worry because in this article we will discuss how to diagnose and troubleshoot this problem.
Why Is Bluestacks Crashing in Windows 10?
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Bluestacks is crashing in Windows 10 mainly because of the following reasons:
- Bluestacks mainly crashes when the Hyper V option is enabled as reported by the majority of the users who have faced this problem before.
- Outdated or corrupted Bluestacks software is another common cause of this problem.
- 3rd party antivirus software like Avast and AVG are known to be incompatible with Bluestacks. If you have such software installed, then that might be causing the problem.
- Outdated graphics drivers are known to be responsible for various issues including this one.
- Insufficient memory space can also lead to Bluestacks crashing.
Here Is What You Can Do When Bluestacks Keeps Crashing
As mentioned above, there are various different causes that can lead to the crashing of Bluestacks. After troubleshooting these causes one by one, this issue should be resolved.
Solution 1: Turn Off The Hyper V Option
The most common reason for Bluestacks app crashing is the Hyper V feature. Hyper V is a virtualization technology tool that is developed by Microsoft. Many users have reported that by disabling the Hyper V option, they were able to fix this issue.
To turn off Hyper V, follow the steps given below:
- First, type Windows features in the Windows search bar and select the Turn Windows features on or off option.
- Now, locate the Hyper V option in the pop-up box and uncheck it.
- Click on OK to save the changes.
- Finally, restart your computer.
After disabling the Hyper V, this issue should be resolved for you. However, if the problem persists, then try the other solutions.
Solution 2: Update Bluestacks
Outdated Bluestacks versions have been reported by many users to be the main cause of their problem. Check, if your Bluestacks is up to date. If not, then update it to the latest version by downloading it from the official website.
If you can open Bluestacks, then update it by following the steps given below:
- Open Bluestacks and click on the menu button (3 horizontal straight bars).
- Click on the Settings option from the drop-down menu.
- Select the About tab and then click on the Check for updates option.
Now, Bluestacks will update automatically if any update is due.
Solution 3: Disable/Uninstall 3rd Party Antivirus
If you are using any 3rd party antivirus software like Avast and AVG, then they might be responsible for Bluestacks crashing your computer. AVG and Avast particularly are known to be incompatible with Bluestacks.
In this scenario, disabling the antivirus should fix this issue but if it doesn’t, then you will have to uninstall the antivirus. Once you have either disabled or uninstalled the app, start Bluestacks. If still Bluestacks keeps crashing, then try the next solution.
Solution 4: Update Graphics Drivers
Outdated graphics drivers are well known for causing similar issues like this. And some users have also confirmed that outdated graphics drivers were responsible for this issue in their cases. If this is the case for you, then simply updating the graphics drivers should fix it.
To update graphics drivers, follow the steps given below:
- Press Windows + X keys and click on the Run
The Run dialog will now open on your screen.
- Type devmgmt.msc and press OK.
- Now, navigate to your graphics driver and right-click on it.
- Click on the Update driver option from the pop-up menu.
Restart the computer after the update is finished.
Solution 5: Increase Page File Size
In the Bluestacks help center, it is specified that Bluestacks crashing in Windows 10 can be caused due to insufficient system memory, especially for 32 bit systems.
If this is the case for you, then simply increasing the Page file should fix it. The Page file is basically the memory that is used after the RAM gets overloaded, its also called Virtual memory.
To increase the Page file of your computer, follow the steps given below:
- Open the Run utility again.
- Type sysdm.cpl and press Enter.
This will open the System Properties.
- Select the Advanced tab and click on the Settings option in the Performance section.
- Now, select the Advanced tab and click on the Change option in the Virtual Memory section.
- Uncheck the Automatically manage paging file size for all drives option.
- Check the Custom size option and enter 3072 in the Maximum size and click on the Set
- Press OK to increase your Page file by 3 GB.
- Finally, restart your computer.
Solution 6: Reinstall Bluestacks
If none of the above solutions have worked for you, try uninstalling and reinstalling Bluestacks. Reinstalling applications that are causing problems can do wonders when everything else fails.
To uninstall Bluestacks, follow the steps given below:
- Open the Run utility again.
- Type appwiz.cpl, and then click on OK.
- Now, find the Bluestacks application and right-click on it.
- Click on the Uninstall option and follow the instructions on your screen to finish the uninstallation process.
Now, visit the Bluestacks manufacturer’s website (link given in Solution 2) to download and install Bluestacks.
Wrapping Up
So, now you know what to do if Bluestacks keeps crashing on your computer. The above solutions should help with this problem so read and execute them carefully. Don’t forget to share your views on this article in the comment section below.
veronica says
I can’t seem to download google play on the app. I’m starting to feel frustrated and mad
Sanmay Chakrabarti says
What does it say? If it is showing an error then mention it so that we can help.
Sahib says
it was really helpful mannn.. respect