So I was editing a document that had been sent to me and parts of it had yellow highlighting that I couldn’t get rid of. I’d select the text, hit the highlight button in the ribbon to toggle it off, and nothing would change. It would just stay highlighted.
Turns out this is a known issue and there are two methods for dealing with it depending on what type of highlighting you’re dealing with.
Method 1: Use the Highlight button properly in the Home tab
The highlight tool in Word works as a toggle, but the toggle state has to be set to “No Color” – not just clicked once. Here’s the correct sequence:
- Select the text with the highlighting you want to remove
- Go to Home tab
- Click the dropdown arrow next to the Highlight button (the little arrow, not the main button)
- Select “No Color”
- This applies “no highlight” to the selection
If you just click the highlight button directly without going to No Color, it applies whatever color is currently active – which might be yellow again, giving the appearance that nothing changed.
Method 2: Remove formatting via Paste Special
This is the nuclear option but it works every time:
- Select the highlighted text
- Cut it (Ctrl+X)
- Click where you want to paste it back
- Use Paste Special > Unformatted Text (shortcut: Ctrl+Alt+V, then choose “Unformatted Text”)
This strips all formatting including highlighting, so you may need to reapply bold, italic, or font changes afterward. But if the highlight is being stubborn and Method 1 isn’t working, this clears it completely.
Why Method 1 sometimes doesn’t work:
The highlight might have been applied as part of a character style rather than direct formatting. Styles-based highlighting doesn’t always respond to the direct formatting toggle. In those cases, going to Format > Clear Formatting (or the eraser icon in the ribbon) before trying the highlight toggle again can help.
Also worth knowing: if you’re working with a document that came from a PDF conversion or another source, some “highlighting” is actually a background color applied through the shading tool rather than the highlight tool. These look identical on screen but respond to different controls. Check Format > Borders and Shading to see if shading is applied.
This video demonstrates both the ribbon method and the Paste Special approach side by side: