TeamViewer is a remote access desktop sharing application that can be used to take remote control of other systems, with both sides’ consent, to provide technical help. It has both free and premium versions available on their website. The premium version has a limited trial period, between which the user can decide to either buy it or not.
After this trial period is over, the TeamViewer trial expired error appears and prevents the user from accessing the app. Many users who unknowingly pick the TeamViewer premium version over the free version for installation get confused over this. In this article, I have discussed what can be done to have the error TeamViewer trial expired fixed.
What Triggers The TeamViewer Trial Expired Error?
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This error appears when someone chooses to install the TeamViewer premium version and then doesn’t buy it later, letting the 14 day trial period finish. Generally, users that unknowingly installed the premium version mistaking it the free version, get befuddled by this error message.
However, if you have bought the license and still facing this error, it is likely because you are logged into the wrong account. Signing in to the proper account should fix this issue.
TeamViewer Trial Expired Fix
Users that are facing this issue after buying the premium version should get rid of it after signing in to the proper account. Others who have mistakenly selected the TeamViewer premium version over the trial version need to uninstall it completely and then install the free version.
Uninstall TeamViewer Completely
The first step is to uninstall TeamViewer. To do it, follow the steps given below:
- Press the Windows + R keys to open the Run utility.
- Type appwiz.cpl and press Enter to open the Programs and Features panel.
- Locate the TeamViewer among the other listed apps and right-click on it.
- Select the Uninstall option. The Uninstallation wizard will appear on your screen.
- Check the Remove Settings box and proceed with the uninstallation.
- Wait for the uninstallation to complete.
Once TeamViewer is uninstalled, its residual files remain. You need to get rid of them also before installing the fresh version.
Delete Residual TeamViewer Files
After you have uninstalled TeamViewer, delete all the residual files. Follow the steps given below to do it:
- Press the Windows + E keys to open the File Explorer and navigate to the following folder:
C:\Users\username\AppData\Roaming - Locate the TeamViewer folder and right-click on it. Select the Delete option.
- If any UAC prompt pops up, click on Yes.
- Next, navigate to the following folders and delete the TeamViewer folder (if available) as you did in step 2:
C:\Program Files
C:\Program Files (x86)
After you have deleted the TeamViewer residual files, remove the residual registry keys.
Delete Residual Registry Keys of TeamViewer
Next, you will have to delete the TeamViewer registry keys. However, you must be cautious doing so as deleting anything important by mistake in Registry can lead to a complete system crash. Backup the Registry keys to safeguard yourself in such situations.
To delete the residual registry keys of TeamViewer, follow the steps given below:
- Press the Windows + R keys to open the Run utility.
- Type regedit and press Enter to open the Registry Editor.
- Navigate to the following key:
Computer/HKEY_CURRENT_USER/Software/TeamViewer - Right-click on the TeamViewer subkey and select the Delete option.
- Next, navigate to the following key:
Computer/HKEY_LOCAL_MACHINE/SOFTWARE/WOW6432Node/TeamViewer - Again delete the TeamViewer key.
- Close the Registry Editor and restart your PC.
Install TeamViewer Free Version
After you have completely removed the TeamViewer premium version from your PC, download the free version from this link. After the download is finished, run the installer and remember to custom install and check the ‘No, I only need TeamViewer for personal use’ option.
Login To Your Premium Account
If you are getting this error after buying TeamViewer, it is because you haven’t logged in to the premium account. Click on the Sign-in option, located on the left side of the screen, and enter the username and password of the premium account. Login and you will finally be rid of this issue.
Wrapping Up
So, there you have it. Now you know how to get the error TeamViewer trial expired fixed. If you have any questions regarding this topic, ask them in the comment section below.
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